Life At KAM

At KeolisAmey Metrolink, it’s more than just a job – it’s a place where people feel proud to be part of something bigger. We’re a friendly, down-to-earth team with a shared goal: to keep Greater Manchester moving and make every journey a great one.

Whether you’re out on the network or behind the scenes, you’ll find a supportive, inclusive culture where everyone’s contribution matters. We work hard, look out for each other, and never stop looking for ways to improve. We Care, we Commit, and We imagine – together.

“I love the variety in my role. Whether it’s managing special events or ensuring passenger safety, we’re always ready to act. During a packed cricket match, I quickly set up a queuing system to prevent overcrowding and keep everyone safe—that’s the kind of impact we make every day.” – Joanne, Engineering

No two days are the same in the Network Management Centre. From my very first shift, I was directing vehicles and making live announcements—it was daunting, but the support from my team made all the difference. We work fluidly together, ready to act when the unexpected happens.” – Paul, Operations Controller

“We’re the face of KAM on the network—protecting revenue, guiding passengers, and creating a safe, welcoming experience. Whether it’s helping people navigate Manchester or supporting major events like Parklife in torrential rain, we show up with teamwork, resilience, and a smile.” – George, Customer Service Representative

“I take pride in my role as a driver, as I am at the heart of what we do here at KAM. Helping people—whether it’s guiding visitors around Manchester or reuniting a family—it’s what makes this job truly rewarding. – Joanne, Tram Drive

One day I’m behind a screen planning work, the next I’m out on the network fixing faults. This is the first job I’ve had where you fix something and 15 minutes later it’s on the evening news — that shows how important our work is.”
- Parminder, Engineering

“I lead the development and delivery of strategies that embed environmental responsibility across all aspects of our operations. My role is pivotal in driving our commitment to sustainability, ensuring we meet regulatory requirements, exceed stakeholder expectations, and contribute meaningfully to a low-carbon future.” – Andy, Environment & Sustainability Manager.