About Us
KeolisAmey Metrolink is proud to operate & maintain the UK’s largest tram network, right here in Greater Manchester.
We’re a joint venture between Keolis and Amey, working in partnership with Transport for Greater Manchester (TfGM) and the Bee Network to deliver safe, reliable journeys for our customers every single day.
And when we say we keep the city moving – we mean it. Over 46 million journeys take place on our network each year, with a record-breaking 4.2 million passengers in October 2024 alone – the highest monthly total since Metrolink began in 1992!
It’s our people that make all this possible. Whether you’re in the Driver’s seat, in the Control Room, fixing trams, helping our customers, or supporting behind the scenes in IT, HR, or Finance – every role plays a vital part in keeping the region connected.
We’re always looking ahead. From career development and apprenticeships to championing inclusion through targeted initiatives, we’re committed to building a workplace where everyone can thrive. We proudly support ex-Armed Forces personnel and their families, offering a rewarding career pathway recognising the unique skills they bring to our industry. We’re also passionate about creating opportunities for women in STEM. We’ve supported careers fairs and open days showcasing rail careers, helping to inspire the next generation of engineers, technicians, and innovators. Whether through inclusive hiring, tailored support, or long-term development pathways, we’re creating space for people from all backgrounds to succeed.
A Few Things You Might Not Know About Us:
👥 We’ve got a team of over 1,000 brilliant people working together to keep Greater Manchester moving
🚊 Our network covers 103km and includes 99 tram stops—so wherever you’re headed in Greater Manchester, we’ll get you there
🤝 We’ve proudly operated and maintained Metrolink with TfGM since 2017
📈 Our passenger numbers are growing fast—up 18% between July 2023 and July 2024
🌟 We’re a supporter of the Greater Manchester Good Employment Charter, committed to great work and fair treatment for everyone
🛠️ Our fleet of 147 Bombardier trams is kept in top shape by our expert in-house engineers
🏅 In 2024, we were recognised by the Institute of Customer Service as one of the top 20 most improved companies in the UK for customer service
🙂 Our customer satisfaction score is now 5.9% higher than the average satisfaction score for train operators in the UK
🏆 We were proud to be named UK Operator of the Year at the 2024 Global Light Rail Awards and to receive national recognition for our Diversity & Inclusion efforts at the 2024 Women in Rail Awards
