Being part of KeolisAmey Metrolink (KAM) means you’ll be joining a global family of more than 76,000 people who deliver the best in public services across transport, infrastructure, utilities, environmental services, and facilities management every day.
We want to attract the very best people to join the team at KeolisAmey Metrolink who are committed to providing an excellent customer experience for the 90,000 customers who travel on the Metrolink network every day.
Roles within the company range from tram drivers, to Customer Services Representatives, electrical engineers and vehicle technicians.
Roles in our Customer Services teams include Customer Service Representatives (CSRs) who provide revenue protection and customer service to passengers on the network. We also have Customer Experience Advisors who are based in our Control Centre and handle customer enquiries as well as provide customer information via the website, PA announcements and email.
Our engineering department includes electrical engineers, Signalling and Telecomms technicians and civil engineers who are all responsible for the high standard of maintenance of the Metrolink infrastructure from the overhead lines to the track.
We also have a team of vehicle technicians who ensure our fleet of trams is maintained and ready for service each day.
Operations (NEW) – will get you a pic
Our Network Control Centre is the hub of all activity on the Metrolink system. We have teams of Controllers who are highly trained to deal with operational challenges that may arise on the network. Their expertise ensure the smooth running of the Metrolink network.
Drivers (NEW) – will get you a pic
There are more than 350 drivers at Keolis-Amey Metrolink which makes up the majority of our business. Drivers undergo an intensive 9 week training programme as part of their assessment to becoming a qualified tram driver which includes a medical exam and a driving test. Roles within the department range from minder driver to a Testing & Commissioning driver up to a driver Crew Supervisor.